Privacy Policy

1. Introduction

Welcome to Shop the Look by Meroxio (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application.

By installing and using Shop the Look, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information from Shopify

When you install our app, we receive access to certain information from your Shopify store, including:

• Store information (name, domain, email)
• Product information (titles, images, prices, descriptions)
• Theme information for seamless integration

2.2 Information You Provide

We collect information you voluntarily provide, such as:

• Images uploaded to create lookbooks
• Hotspot configurations and product associations
• Customization preferences and settings
• Support inquiries and communications

2.3 Automatically Collected Information

We automatically collect certain information when you use the app, including usage analytics, feature interactions, and performance metrics to improve our service.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our service
• To display your products within lookbooks
• To process and manage your account
• To improve and optimize our application
• To communicate with you about updates, support, and promotional offers
• To detect and prevent technical issues or fraudulent activity

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our application (e.g., hosting, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data storage, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you uninstall the app, we will delete your data within 30 days, except where we are required to retain it for legal or legitimate business purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

To exercise these rights, please contact us at the email address provided below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: